Effective Date: February 19, 2026 · Last Updated: February 19, 2026

Sphosh Health (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our website, schedule services, purchase products, or engage in care.

This policy applies to information collected through our website, online scheduling systems, communication platforms, and related services.

1. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Date of birth
Insurance information
Appointment requests and communication details

B. Health Information

If you become a patient, we may collect Protected Health Information (PHI), including:

Medical history
Mental health history
Treatment plans
Medication and supplement information
Clinical notes
Diagnostic and evaluation information

Health information collected in the context of clinical care is handled in accordance with applicable federal and state healthcare privacy laws, including HIPAA.

C. Website Usage Information

We may automatically collect:

IP address
Browser type
Device type
Pages visited
Time spent on site
Referral source

This data is used for website analytics and security.

2. How We Use Information

We use collected information to:

Provide clinical services
Schedule and manage appointments
Process payments
Communicate regarding care
Improve website performance
Respond to inquiries
Comply with legal and regulatory obligations

Health information is used strictly for treatment, payment, and healthcare operations unless otherwise required or permitted by law.

3. HIPAA and Protected Health Information

If you receive clinical care from Sphosh Health, your Protected Health Information is governed by the Health Insurance Portability and Accountability Act (HIPAA). We:

Maintain administrative, technical, and physical safeguards
Limit access to authorized personnel
Use secure systems for electronic communication when appropriate
Enter into Business Associate Agreements when required

A separate Notice of Privacy Practices may apply to clinical services.

4. Information Sharing and Disclosure

We do not sell personal or health information. Information may be shared only:

With healthcare providers involved in your care
With insurance companies for billing purposes
With authorized business associates
When required by law
To protect patient safety or public health

We may disclose information to prevent serious harm or comply with court orders or lawful requests.

5. Website Communications

Email, contact forms, and standard messaging platforms may not be fully secure. By communicating electronically, you acknowledge and accept potential risks.

We recommend discussing sensitive medical matters during secure clinical sessions.

6. Payment Information

Payments may be processed through third-party payment providers. We do not store full credit card information on our servers.

Payment processors maintain their own security and compliance standards.

7. Cookies and Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Enhance performance

You may adjust browser settings to decline cookies.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal and health information.

No system can guarantee absolute security, but we take appropriate measures consistent with healthcare privacy standards.

9. Your Rights

Depending on applicable law, you may have the right to:

Request access to your information
Request corrections
Request restrictions on certain uses
Request confidential communications
Receive a copy of your health record

Requests must be submitted in writing.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

11. Children’s Privacy

Our services are not directed to children under 13 without appropriate parental or guardian consent.

12. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

Sphosh Health
2135 112th Ave NE, Suite 201
Bellevue, WA 98004, USA

Phone: +1 (425) 278-6166
Email: info@sphoshhealth.com